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Frequently Asked Questions

Can I purchase my gown directly from True Bride?
No. We channel our sales through authorised True Bride stockists. To find a retailer in your area, please visit our Stores page.

How do I find a stockist/retailer in my area?
Please visit our Stores page. Our retailers are listed in alphabetical order and include the Collection name held in stock.

There are no True Bride stockists in my area. what can I do?
True Bride distributes to retailers worldwide and our stockist network is continually expanding. If you cannot find a bridal retailer in your area that carries the True Bride label, ask your local bridal store to contact us and we will be happy to explain to them just how easy it is to become a True Bride partner.

Can True Bride be purchased online?
No. Stockists are not authorised to sell our gowns over the internet - we hand pick our partners to ensure they provide the full customer service from choosing your dress to having it fitted from high quality, established premises. We cannot guarantee the authenticity of True Bride labels offered for sale online.

Do retailers carry all styles shown on this website?
Not necessarily, our stockists will carry an appropriate selection from their designated Collections. We suggest enquiring direct with the store if there is a particular dress of interest.

How often and when are new styles introduced?
New collection styles are released twice a year: Autumn/Winter and Spring/Summer. There may also be a few mid-season introductions if we can’t resist! Follow us on social media and sign up to our newsletters to keep up to date with our designs.

How do i find out how much certain styles cost?
Price enquiries should be directed to your local True Bride retailer.

Do you carry bridesmaids dresses?
True Bride has an extensive Bridesmaid range, offering 70 colours across 5 different Collections.